JUST GLO POLICY & FAQs

A 50% non-refundable reservation fee is required to secure all appointments. Reservation fees are applied toward the final service balance.
Appointments may be rescheduled one time online at least 24 hours before the scheduled appointment. Reservation fees may be transferred to the new appointment date when proper notice is given.
Appointments canceled less than 24 hours before the scheduled appointment willm forfeit the reservation fee.
Guests who fail to arrive for their scheduled appointment without notice will be charged 100% of the reserved service amount. Future appointments may require prepayment in full.
Guests arriving more than 15 minutes late may need to reschedule and may forfeit their mreservation fee.
Consultations are required for new color transformations, corrective color services, extension installations, hair loss concerns, and services requiring additional planning.

Results may vary based on hair history, condition, previous color, and at home care. Multiple appointments may be required to achieve desired results while maintaing hair integrity.
Custom hair orders must be paid in full before ordering. Hair purchases are non-refundable, non-transferable, and cannot be exchanged once ordered.
To maintain a relaxing salon environment, additional guests and children not receiving services are not permitted.
Guests experiencing symptoms of illneess should reschedule their appointment as soon as possible.
All sales are final. Due to the nature of professional salon services, refunds are not provided on completed services, reservation fees. or custom hair orders.
If you have concerns regarding your service, please contact Just Glo within 7days of your appointmennt so ,we may review and address the concern.